Using Internet answering machine/Internet call waiting programs with ZoneAlarm Pro

To use Internet answering machine programs (such as CallWave) with ZoneAlarm Pro, do the following:

  1. Give the program server permission and access permission for the Internet Zone. How?
  2. Add the IP address of the vendor's servers to the Trusted Zone. How?

    3. Tip To find the server IP address, contact the vendor's technical support.

  3. Set the security level for the Internet Zone to medium. How?

Related Topics

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Related Topics

Giving server permission to a program
Setting the Internet Zone security level

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Glossary

server permission
Server permission allows a program on your computer to "listen" for connection requests from other computers, in effect giving those computers the power to initiate communications with yours. This is distinct from access permission, which allows a program to initiate a communications session with another computer.

Several common types of applications, such as chat programs, e-mail clients, and Internet Call Waiting programs, may need server permission to operate properly. Grant server permission only to programs you're sure you trust, and that require it in order to work.

If possible, avoid granting a program server permission for the Internet Zone. If you need to accept incoming connections from only a small number of machines, add those machines to the Trusted Zone, and then allow the program server permission for the Trusted Zone only.

The following basic options are available for each program

Allow the program to listen for connection requests

Block the program from listening for connection requests

Ask me whether to allow the program to listen for connection requests (show Server Program alert)

 

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access permission
Access permission allows a program on your computer to initiate communications with another computer. This is distinct from server permission, which allows a program to "listen" for connection requests from other computers. You can give a program access permission for the Trusted Zone, the Internet Zone, or both.

Several common applications may need access permission to operate normally. For example, your browser needs access permission in order to contact your ISP's servers. Your e-mail client (for example, MS Outlook) needs access permission in order to send or receive e-mail.

The following basic options are available for each program:

Allow the program to connect to computers in the Internet Zone / Trusted Zone

Block the program from accessing computers in the Internet Zone / Trusted Zone

Ask whether the program should have access permission (show Repeat Program alert)

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